Substly

Substly automatically syncs data with your connected Google Workspace account once per day. This ensures that your user list in Substly stays up to date with your organization’s actual structure.

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Pulls the latest list of synced users and groups

Detects new or removed users in those groups

Refreshes token data to reflect current SSO activity status

- Pulls the latest list of synced users and groups
- Detects new or removed users in those groups
- Updates group memberships in Substly
- Refreshes token data to reflect current SSO activity status

Yes. If you want immediate updates after making changes in your Google Workspace admin panel, you can trigger a manual sync from within Substly:

Go to Integrations &amp; Imports &gt; Google Workspace

Click Next (or make changes first if you like)

1. Go to Integrations &amp; Imports &gt; Google Workspace
2. Click Manage
3. Click Next (or make changes first if you like) 
4. Select Sync now

👉 <a href="https://help.substly.com/en/articles/9531374-installing-the-microsoft-entra-id-integration-full-guide">Installing the </a><a href="https://help.substly.com/en/articles/11747358-installing-the-google-workspace-integration-full-guide">Google Workspace</a><a href="https://help.substly.com/en/articles/9531374-installing-the-microsoft-entra-id-integration-full-guide"> integration (full guide)</a>

👉 <a href="https://help.substly.com/en/articles/11724860-permissions-required-for-the-microsoft-entra-id-integration">Permissions required for the </a><a href="https://help.substly.com/en/articles/9533378-permissions-required-for-the-google-workspace-integration">Google Workspace</a><a href="https://help.substly.com/en/articles/11724860-permissions-required-for-the-microsoft-entra-id-integration"> integration</a>

👉 <a href="https://help.substly.com/en/articles/11746060-introduction-to-the-google-workspace-integration">Introduction to the Google Workspace Integration</a>

👉 <a href="https://help.substly.com/en/articles/11748789-can-i-sync-multiple-google-workspace-domains">Can I sync multiple Google Workspace domains?</a>

👉 <a href="https://help.substly.com/en/articles/11748735-what-happens-if-i-deactivate-the-google-workspace-integration-in-substly">What happens if I deactivate the Google Workspace integration in Substly?</a>

👉 <a href="https://help.substly.com/en/articles/11748698-ignoring-users-in-the-google-workspace-integration">Ignoring users in the Google Workspace integration</a>

How often does Substly sync with our Google Workspace account?

Find answers and get help from Intercom Support and Community Experts

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How often does Substly sync with our Google Workspace account?

🔄 What is included in the daily sync?

⏱️ Can I trigger a manual sync?

Related articles

Related articles

Introduction to the Google Workspace Integration

Can I sync multiple Google Workspace domains?

What happens if I deactivate the Google Workspace integration in Substly?

Ignoring users in the Google Workspace integration