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🚫 Ignoring services, users and groups in your Workspace/Entra ID integration
🚫 Ignoring services, users and groups in your Workspace/Entra ID integration

This article describes how you can ignore and unignore services, users and groups in your integration with Google Workspace or Entra ID

Olle Stigenius avatar
Written by Olle Stigenius
Updated over a week ago

Ignore Services, Users, and Groups you don't want to sync to your Substly account to enable Substly to aid you in your shadow IT detection efforts.

Below is a step-by-step guide that shows you how to ignore users, services, and groups one-by-one, bulk, and how to unignore.


Ignore one-by-one

  1. Click Ignore on the right-hand side on the users you want Substly to ignore syncing. As you click Ignore, the users get filtered out from the default list directly.


Bulk-ignore

  1. Use any of the filters to display only the users you want to bulk-ignore.

  2. Bulk-mark the users you want to ignore by clicking on the checkbox to the left, on the top of the list of users.

  3. Once the checkboxes of all the users you want to ignore are marked, click Ignore xx users to ignore them all at once.


Unignore Services, Users & Groups

Ignored users are not shown by default, but you can use filters to see them and unignore them.

  1. To see Ignored users, use the status filter and select Ignored.

  2. To unignore a user click Unignore. After clicking the Unignore button, the user can be synced again.


Ignoring and unignoring users, services, and groups in your integration work the same way

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