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Ignoring users in the Microsoft Entra ID integration

Ola Stål avatar
Written by Ola Stål
Updated over a week ago

Below is a step-by-step guide that shows you how to ignore users, services, and groups one by one or in bulk, as well as how to unignore them.

This is not mandatory, but it can help you get an improved overview of synced and not synced users from your Microsoft Entra ID tenant.


Ignore one-by-one

  1. Click Ignore on the right-hand side on the users you want Substly to ignore syncing. As you click Ignore, the users get filtered out from the default list directly.


Bulk-ignore

  1. Use any of the filters to display only the users you want to bulk-ignore.

  2. Bulk-mark the users you want to ignore by clicking on the checkbox to the left, on the top of the list of users.

  3. Once the checkboxes of all the users you want to ignore are marked, click Ignore xx users to ignore them all at once.


Unignore Users

Ignored users are not shown by default, but you can use filters to view them and unignore them.

  1. To see Ignored users, use the status filter and select Ignored.

  2. To unignore a user click Unignore. After clicking the Unignore button, the user can be synced again.


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