The Substly Extension allows you to track SaaS usage across your organization.
"Tracking URLs" are the URLs from which the Substly Extension picks up usage data. Via the Tracking URLs, you obtain valuable insights into the usage of SaaS services. It allows you to see:
Unused licenses
Unsanctioned usage
Last activity date
During how many days the last six months a person has used a SaaS tool
Custom URLs
The system usually provides tracking URLs automatically, but in some cases, you might want to add or adjust which URLs are tracked manually.
This can apply to services where you have a company-specific subdomain that you want to track or if you have developed internal services that you want to track usage for.
Adding custom URLs
Navigate to the service for which you want to add a custom URL.
Click Manage Service in the top right corner, and select Tracking URL.
In the Tracking URL Modal that pops up, click Request Custom URL tracking and write/paste the URL/URLs you want Substly to track.
To avoid misuse of this feature, Substly reviews all requested custom URLs before monitoring is initiated. Once submitted, our team will approve or reject the requested URL, which may take up to 24 hours.
To add custom URLs, you must first activate the Substly extension in your Substly account. This is done on the Substly Extension page in the main menu.
Subdomains tracking
Subdomains tracking
If you have a subdomain for a service and want to limit what is tracked for that service to your subdomain, you can request a custom URL to be tracked by following the above steps and add your subdomain URL
Internally developed services
Internally developed services
As long as an internally developed service is accessed via a web browser, Substly can track its usage.
Create a new service from the Services page and follow the above steps to add a custom URL.
If no or inaccurate data is shown
If no or inaccurate data is shown
We constantly work on adding new tracking URLs and optimizing existing ones as URL structures change over time.
If you come across a service that shows no or inaccurate usage information, you can request a custom tracking URL by following the steps above and entering the correct URL.