How to Use Substly's Help Center
Substly offers a variety of resources to help you get the most out of our platform. One of the most convenient ways to access these resources is through our help center, which is integrated with Intercom. In this article, we'll show you how to use our help center to find answers to your questions, report bugs, and request new features.
Accessing the Help Center
There are two ways to access our help center: through the messenger or directly through the help center page.
Using the Help Center
Our help center is organized into different categories to make it easier for you to find what you're looking for. You can browse through the categories or use the search bar to find specific articles.
If you can't find the answer to your question, you can also send us a message through the messenger or at [email protected]. We'll do our best to answer or resolve any issues you may have.
Reporting Bugs and Requesting Features
If you encounter a bug while using Substly, or if you have a feature request, you can use our portal in Intercom to quickly create a ticket. This will allow our team to track and address the issue or request in a timely manner.
Release Notes
Stay up-to-date with all the latest updates and improvements to Substly by checking out our release notes in the news tab. This is where we publish all our updates, giving you quick and easy access to all the information you need.
We hope this article has helped you understand how to use Intercom and Substly's help center. If you have any further questions or need assistance, don't hesitate to reach out to us through the messenger. We're always happy to help!