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✉️ Inviting coworkers to Substly
✉️ Inviting coworkers to Substly

You can invite team members and other colleagues to Substly and give them different user permissions. This article explains how.

Olle Stigenius avatar
Written by Olle Stigenius
Updated over 5 months ago

Collaborate with team members, let service owners manage their own services or share insights with the management or finance team.


Invite others

You need to be an Admin or Super-Admin in order to invite others to Substly.

  • In your Substly account, navigate to Company & Subscription > Access Control.

  • Choose which user permission to give the user in the dropdown Role.

  • Confirm by selecting Send Invite.

An invitation email, with information on how to get access to Substly, is sent to the invited person.


Change the user permission

  • Navigate to Company & Subscription > Access Control.

  • In the column Role, open the drop-down box and choose the user permission you want the person to have.

  • The user permission is updated.

No information about the newly changed user permission is sent to the person whose user permission has been updated.


Resending an invitation email

  • Navigate to Company & Billing > Access Control.

  • In the column Access, move the cursor to the right-hand side of Invite pending and click the "x"

  • Open the drop-down box and re-select the user permission you want the individual to have.

  • Click Send Invite.

  • The invitation email is sent again.

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