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⚙️ Editing service settings

Substly offers a range of settings for services, designed to offer you greater control and visibility

Olle Stigenius avatar
Written by Olle Stigenius
Updated over a week ago

Substly offers a range of settings for services, allowing you to control and modify how you manage your services and how Substly determines usage. The following sections explains each individual service setting.


Access settings by navigating to a service and selecting Manage service > Settings.


Service Type

This determines whether the service is a web-based application or a local application.

This distinction impacts if Substly tracks and presents usage data; in the case of selecting web-based application, Substly will track and present any relevant usage data, whilst for local application, Substly will not attempt to track usage and thus not present usage data.


Potential Savings

This determines if Substly should calculate and present potential savings for a specific service. Potential savings is based on usage (unused services) in relation to cost.


Unmanaged vs Managed Service

This allows you to establish Substly’s approach towards determining users’ access and sanctioned usage of a specific service.

When set to 'Unmanaged', Substly establishes connections between the service and users through usage data. Alternatively, when set to 'Managed', you have the ability to define these connections yourself, allowing Substly to identify unsanctioned usage.

Manually defining these connections can be done by following our guide on how to complete a license audit


Shadow IT detection

This determines a threshold for a set number of days a user’s activity should be recorded before displaying in Substly as Shadow IT. The exception for this is when Shadow IT is discovered via Workspace, Entra ID, or Substly-verified tracking URLs, displaying directly upon the detection of usage.


Unsanctioned usage is shown for x days

If no usage has been logged for the selected period of time, unsanctioned usage for that user will not be displayed until new activity is detected. The purpose of this feature is to remove unsanctioned usage status if the service is no longer being used.


Set service as unused after x days

The number of days before a service for a user is shown as unused. The purpose of this feature is to provide you the option of determining thresholds for separate services, since some services require regular usage and some irregular.


More information on each setting can be found by hovering over the tooltip

on the settings page.

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