When someone leaves your organization, offboarding ensures their access to systems, licenses, and services is removed. This protects company data, prevents license waste, and maintains compliance.
Effective offboarding is a critical part of SaaS management — especially for small and medium-sized businesses.
With Substly, you don’t need enterprise-grade IAM software to secure and streamline offboarding. You use what you already have — Entra ID or Workspace — and extend it with Substly to cover the services that can’t be automated.
This gives you a secure, efficient, and affordable offboarding process designed for modern SMBs.
Why offboarding can be challenging for SMBs
Identity platforms like Microsoft Entra ID and Google Workspace provide powerful lifecycle management tools. When a SaaS application supports SSO or SCIM (System for Cross-domain Identity Management), both provisioning and deprovisioning can usually be automated.
However, most SaaS vendors only include SSO/SCIM on Enterprise plans, often costing 4–5× more than standard plans. That means:
Automation is possible, but often not economically feasible
SMBs end up with a mix of automated and manual offboarding steps
Some services are offboarded in Entra ID / Workspace
Many others still require manual intervention by team members
Without a structured workflow, this creates gaps, delays, and risk.
How Substly helps
Substly complements your identity platform — it does not replace it.
Entra ID / Google Workspace handle automation where supported
Substly manages every service that cannot be automated
When you start an offboarding in Substly:
Substly identifies all systems assigned to the user
Service owners receive notifications with direct links to remove access
Service owners confirm completion in one click
Admins track status in real time and can send reminders
The result is a complete, consistent offboarding flow across all tools — automated or not.
Ideal setup for SMBs
Most SMBs do not need a dedicated IAM tool such as Okta or OneLogin.
A cost-efficient and secure setup is: Entra ID / Google Workspace + Substly
This gives you:
Automation where available
A secure workflow where automation is not supported
Full visibility of offboarding progress
Reliable reminders and accountability
No enterprise-IAM pricing or complexity
Key benefits
✅ Lower risk
No lingering accounts or forgotten access rights.
✅ Significant time savings
Customers report up to 90% faster offboarding, thanks to automated notifications and central tracking.
✅ Better license management
Licenses are reclaimed quickly and consistently.
✅ Simple for everyone
Service owners only click a link and confirm.
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